Information Collection We collect personal information including name, email address, shipping address, and payment details when you purchase iGenics or subscribe to our communications. This data is gathered securely through encrypted connections to process orders, deliver products, and provide customer support efficiently and reliably.
Use of Information Your information is used exclusively to fulfill orders, communicate shipping updates, provide customer service, and send promotional offers if you've opted in. We analyze aggregated data to improve our products and services while ensuring your personal details remain confidential and protected at all times.
Data Protection We implement industry-standard security measures including SSL encryption, secure servers, and strict access controls to safeguard your personal information. Your payment details are processed through certified third-party payment processors and never stored on our servers, ensuring maximum financial security and fraud prevention.
Third-Party Sharing We do not sell, rent, or trade your personal information to third parties for marketing purposes. Data is only shared with trusted service providers essential for order fulfillment, payment processing, and shipping. These partners are contractually obligated to maintain confidentiality and use information solely for authorized purposes.
Cookies and Tracking Our website uses cookies to enhance user experience, remember preferences, and analyze site traffic. These small data files help personalize your browsing experience and improve website functionality. You can disable cookies through your browser settings, though some features may be limited without them.
Email Communications By providing your email address, you may receive promotional messages, product updates, and special offers. Each email includes an unsubscribe link, allowing you to opt out anytime. We respect your preferences and ensure your inbox receives only relevant, valuable communications you've authorized.
Data Retention We retain your personal information only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes. Once your data is no longer required, it's securely deleted or anonymized. You can request data deletion by contacting our customer support team directly.
Your Rights You have the right to access, update, correct, or delete your personal information at any time. Contact our privacy team to exercise these rights, request data portability, or ask questions about how your information is handled. We respond promptly to all legitimate privacy requests.
Children's Privacy Our website and products are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we discover such data has been collected inadvertently, it will be deleted immediately to protect children's privacy and comply with regulations.
Policy Updates This Privacy Policy may be updated periodically to reflect changes in practices, legal requirements, or service improvements. Significant modifications will be communicated via email or website notification. Continued use of our services after updates constitutes acceptance of the revised Privacy Policy terms.
Contact Information For privacy concerns, questions, or requests regarding your personal data, please contact our dedicated privacy team through the official iGenics website or customer support email. We're committed to addressing your concerns promptly and maintaining transparent, trustworthy communication with all customers.